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Three core values, together with our quality and environment policies, show the way for how we want to work with customers, dealers, suppliers and employees.
We are responsive and work actively to listen to what our customers want. We ask until we have understood, and we try to be clear in our communications.
In our daily work this means that we are actively trying to get feedback and suggestions for improvements from our customers, suppliers and employees.
If something can be done easier, it is our goal to do it.
We strive to make our products and work processes as simple as possible.
We strive to shorten the response time in all customer contacts such as mailing, technical support and service. As an organization, we strive to have a competitive advantage through rapid learning.
In our daily work this means that we try to be available whenever the customer needs us and that our stock of spare parts to be able to ship key components on very short notice.
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This link will be sent in the message: https://steelwrist.com/en-au/about-steelwrist/core-values/