Privacy policy – Quantum Connect App

Last updated: 2025-08-05

Who we are

Steelwrist AB provides Quantum Connect, an application for managing excavator attachment settings and configurations and related services. This privacy policy explains how we collect, use, and protect your personal data when you use our app.

What information we collect

Personal information

When you use QuantumConnect, we may collect:

Account details: Name, email address, phone number, company name
Device information: Device ID, operating system version, app version
Usage data: App interaction patterns, feature usage, session duration

Equipment data

Attachment settings: Configuration parameters, operational settings, calibration data
Performance data: Usage statistics, operational metrics, diagnostic information
Template usage: Downloaded templates, customisation preferences

Technical data

Log data: Error reports, crash logs, performance metrics
Update data: Software version information, update installation success/failure
Connection data: Network connectivity status, data synchronisation logs

Why we process your data

We process your personal data for these purposes:

Service provision: To operate QuantumConnect and provide core functionality
Equipment management: To store and sync your attachment configurations
Technical support: To diagnose issues and provide customer assistance
Service improvement: To enhance app performance and develop new features
Legal compliance: To meet regulatory and safety requirements

Our legal basis for processing is primarily legitimate interest for service provision and improvement, with your consent for non-essential features.

How we share your data

We do not sell your personal data. We may share information with:

Cloud service providers: For secure data storage and processing
Technical support partners: When you request assistance
Legal authorities: If required by law or to protect safety

All third parties are contractually bound to protect your data and use it only for specified purposes.

Data security

We implement appropriate technical and organisational measures to protect your data, including:

Encryption for data transmission and storage
Access controls and authentication
Regular security assessments
Secure cloud infrastructure

Your rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Delete your data (subject to legitimate business needs)
Restrict processing in certain circumstances
Data portability for your personal information
Object to processing based on legitimate interests

To exercise these rights, contact us using the details below.

Data retention

We retain your data only as long as necessary:

Account data: Until account deletion plus 30 days
Equipment configurations: Until you delete them or close your account
Log data: Maximum 12 months for technical analysis
Performance data: Aggregated and anonymised after 24 months

International transfers

Your data may be processed outside the EU by our cloud service providers. We ensure adequate protection through:

EU adequacy decisions
Standard contractual clauses
Appropriate safeguards

Children’s privacy

QuantumConnect is not intended for users under 16. We do not knowingly collect personal data from children under 16. If we discover such data, we will delete it immediately.